|
OWNERS & AGENTS
TERMS AND
CONDITIONS
GENERAL
We kindly
ask you to read carefully the following Terms and Conditions
in order to avoid any misunderstandings and to preserve your
rights, so please read them very carefully. We reserve
the right, at its discretion to change, update or remove any
part of these Terms and Conditions during its review period.
Oceana Cyprus Holidays takes no responsibility for
any claims what so ever for guests staying at owners
villas as
we are merely a marketing agent for the owners of
the properties advertising on this website.
As our apartments
and villas are
owned by you as a private owner we therefore
offer these properties for holiday rental on
your behalf. Any complaints will be passed
to you as the owner of the property
/ or to your manager for your
response as we are a marketing
intermediary and are unable to refund
or compensate for any claims of any nature.
The payment is made to you prior to arrival
less our marketing / administration fee and
its your sole responsibility to have the
correct insurance in place for any holiday
rentals offered by Oceana Cyprus Holidays.
By accepting
payment into your account or agents/managers
accounts) you are agreeing to all our terms
and conditions.
It is the
property owners who must ensure that all Cypriot licenses
are in place and up to date and by agreeing to our terms and
conditions promise that this has been adhered to.
When an offer of confirmation
is sent to an owner for the price quoted by Oceana
Holidays please note this is the final sum to be paid out
and no negotiation of any further credits can be entered
into once the booking has been accepted. This is the full
and final settlement to be paid to the owner after the
departure of the guest and no further correspondence on the
pay out settlement figure can be entered in to.
CLIENTS OBLIGATIONS, TERMS AND CONDITIONS
To ensure that your property is available at the time that
the booking is made.
Once informed of a booking you undertake not to let it to
anyone else for the period of the booking or to cancel any
pre-agreed bookings.
You will ensure that the property is clean and tidy.
You will ensure that all the appliances of whatever nature
are in good and working order.
You will ensure that at all times you will have the
necessary insurance in place, covering contents, buildings
and third party insurance.
You will ensure that you provide a full information pack,
which includes all instructions on how to work the
appliances and contact telephone numbers in case of
problems/emergencies.
All appliances must be safe and under the current Health and
Safety Regulations.
You will ensure that there is enough linen for a week and
that there is a contract in place to arrange for a weekly
production of clean linen if requested. This is extra and
payable on resort by the guest unless otherwise agreed.
You will inform us immediately if you wish to remove the
property from our website for whatever reason. You are
however liable for any bookings you have pre-accepted in
good faith!
To comply with all local regulations in respect of the
appliances.
You will provide us with the details of the people who you
have employed to carry out the cleaning of the property.
Should you wish to use our cleaners please
contact us.
You will immediately inform us if you take another booking
from elsewhere or if the property is unavailable for any
period of time.
By advertising your property on our website you are agreeing
to these terms and conditions.
--------------------------------------------------------
PAYMENTS
If there
any payments for outstanding maintenance, invoices and/or
service charges it will be deducted from
any rental income received by us and the balance will be
credited to the clients account accordingly.
Rental payment
to villa owners will be either made 1/2 a month
prior to the guest arriving or within 10 days of
the departure of the guest as per the offer
letter sent prior to accepting the booking -
Please note these are our terms and conditions.
By accepting
bookings you are adhering to the terms and
conditions on this section and must have all
the
necessary insurance / legal documentation
/ licenses etc in place.
As a marketing
intermediate Oceana
Cyprus Holidays accepts no
responsibility for claims by guests
booking on this website for your property ... We
accept the information given to us as true and
is put on the website in good faith and needs at
all times to be checked and updated by
yourselves. We must be advised of any
building works or other changes /
nuisances to the property listed and area. All
complaints will be forwarded to yourselves and
must be dealt with direct between you and the
the client booking your property.
By
receiving payment for a booking you
are entering into a contract
between yourself and your guest and
as an intermediatory
Oceana Holidays will take no
responsibility for any issues or
complaints relating to your
property or surrounding area.
Villa Referral Paid Commissions
If your
villa is full and you wish to refer a holiday maker
to our website
www.oceanacyprusholidays.com and we secure a booking
as the result of your actions then we pay out the
following commission once the final deposit has been
paid:-
A set €50 euros per week to a third
party for a referral that is booked in the Spring /
Summer months April - Sept inclusive and
€25 euros per
week for the Winter/ Autumn months Oct - March inc.
Apartments and townhouses are 50% less.
Please
advise me of any names of referrals you are sending to
us so that we can make a note of any secured bookings in
order to pay out your commission.
Payment to your account -- Flexibility on Currency
Oceana
holidays has the currency of the rates show as
Stirling and euros for various villas. Both the
English and foreign guests gets the option to pay
in either currency so despite a
villa being advertised in euros they may well pay
in Stirling and vice versa . Even if your offer is
in euros sometimes we cannot be sure which one they
will pay us in and therefore we need flexibility to
pay for your booking either via the UK Internet
banking system or direct to a Cyprus Bank account
with either a Cypriot cheque or an English cheque.
The currency converter on the website is right up to
date so the amounts can be checked on line that we
are transferring to you. We will advise you at the
time of payment which method of credit we will be
using. It is also possible to bank an English cheque
into your euro account here in Cyprus (takes about 2
weeks to clear) so please advise us if this is your
preferred method of payment.
By advertising your property on our website you are
adhering to our terms and conditions.
Bounced
payments
Please be
advised any
cheques or payments made
via World pay that bounce on the company will incur a charge
of 50 Euros. This is an administration fee for re-presenting
the payment, inconvenience and to cover the banks costs on
this default. This includes
cheques / credits which
are paid into the company account via World pay, Cyprus or
Barclays in the UK for payment of the forthcoming holiday.
DAMAGE DEPOSIT
Oceana
Holidays will always take a damage deposit from the
guests booking for up to a fortnights stay through the
website for the amount of 200 in which ever currency the
holiday has been paid for in. (Please note for bookings
over two weeks or large parties over 14 persons then 500
will be taken). This will then be retained until the end
of the holiday and will not be refunded until the
property has been vacated and inspected for items lost,
stolen or damaged. In cases where by these funds have to
be used to replace/purchase any items it is the
discretion of the company to action any such
instructions in order to restore the property back to
its original state. In all cases as near to possible the
said item will be replaced like for like with the
original. By accepting payments for the holiday bookings
you are adhering to our terms and conditions. Any
damages over and beyond the amount of damage deposit
taken is the responsibility of the owner of the property
and not Oceana Cyprus Holidays due to the risk factor in
renting the property out although in all cases recovery
will be attempted to be sort from the offending guests
no guarantee can be given or compensation be sort after
from the company. We therefore strongly suggest adequate
contents insurance be taken out on all holiday
accommodation to cover such unfortunate circumstances.
DESCRIPTIONS ON THE WEBSITE AND PRICES/AIR CONDITIONING
It is the
owners of the properties sole responsibility
to check on the description of their
property on the Oceana website and also on
the agreements for the use of the air
conditioning which is included. Any errors
or changes on the owners properties must be
pointed out and will be corrected.
Including any items listed but in fact are
not on the premises and descriptions that
are inaccurate! We must be advised
immediately.
No further
correspondence can be entered into as this is
the sole responsibility of the owners and by
accepting the booking the terms and conditions
have been noted and agreed upon.
|
CONDITION OF RENTAL PROPERTY ON DEPARTURE DAY
If we find a
villa to be particularly dirty upon departure resulting
in the fact that more time has to be spent to clean and
turn it around -- Photographs will be taken and a
minimum of £50 will be charged
depending on the extent of the condition of the
property. Please therefore ensure your guests are asked
to remove
all rubbish and place in the bins
provided before you leave the premises. Each various
property is allocated a standard cleaning time and
anything over and above an extra one hour will be
charged accordingly to your account together
with supported photographic evidence as proof of our overtime claim.
This also
applies to the BBQ. Please make sure
your guests this must be cleaned after use because if not it will be
charged for a fee of £25.
By
accepting the booking form and payment for the holiday you are agreeing
to our terms and conditions and no correspondence may be
entered in to.
RENTAL
PRICES
We reserve
the right to change the property rental prices to fit the
economical climate so they can change at short notice. It
is up to the owners to check the website regularly if their
property is advertised on there to see if any changes affect
them. Unless we hear back from you the prices will reflect
the going rates.
CANCELLATION OF OUR SERVICES
All
cancellations must be submitted to Oceana Cyprus Holidays in writing, either by
e-mail, fax or post by the owner of the property and will
only be effective from the date of receipt by us.
CLEANING
Please note
the check out time of any departure is 10am or
11am sharp, which ever is specified by the
landlord- or we have infact been notified of a later
check out time.
If the maids
are kept waiting to get into the property because the
guests have not left on time and we cannot gain access
then the following fees apply every time!
No charge
for the first 20 minutes -
Thereafter 25 euros per hour and up to maximum time of 2
hours waiting delay. If they still cant get into the
villa the clean is aborted for that day. It then may not
be possible to do the clean before the next guest
especially if there is an arrival same day or within
48hrs as the rosta schedule is done a week in advance
and in our busy summer period is very tightly allocated.
It is
therefore the landlords priority to make sure the guests
leave on time on the day of departure regardless if
there is a same day arrival! As the clean in every case
will be booked in the day of departure at the designated
time unless we have specifically received otherwise
instructions from the landlord.
INVENTORY CHARGES
If there is request for a full
inventory by the landlord for his property the fee
charged is 100 euros plus vat.
Upon request for such a document
please note you need to make the payment in advance.
Once this has been received a full receipt will be
issued, the property will be inspected and a compressive
typed inventory will be submitted to the landlord.
Unfortunately without the pre
payment for this service and due to the time consuming
task requested no action will be taken.
Lost
Property
Any items
whatsoever left in the property after tenants/guests have
vacated will be kept for 28 days.
If not claimed these will be then handed to the local
charity shops whatever their value as we are unable
to take responsibility and store unclaimed items after this
period. By signing the contract and exchanging monies you
are agreeing to these terms and conditions.
Any items
that are requested to be posted back to overseas home
addresses please note a charge of 25 Euros will be added to
the postage for the packaging and delivery to the main post
office. An email will be sent to the owners of the Lost
property once the item has been posted for immediate payment
to our Company via world pay on the website. Please note the
time limit to which lost property will be held in our care
after vacating one of our properties.
Please
note that by accepting a booking and receiving payment for a
booking you are adhering to these terms and conditions.
You now
understand and acknowledge that if
you have property either owned or managed by yourself,
and is currently advertised on this website, you are
entering into an agreement with us and that you accept
these terms and conditions. If you do not agree to any
of these terms, please do not accept
bookings/payments and request the property is duly
removed from Oceana Cyprus Holidays.
Please be advised of the terms and
conditions on the Guest section of the
website as every thing set out in both
sections applies to all bookings /
reservations made on behalf of Oceana
Cyprus Holidays.
Owners of the property advertised on this
website are responsible for all claims
made against them or their accommodation
and by the receiving of payment you are
bound by our terms and conditions. Once you
have received payment the contract is then
between you and your guests as listed on
your booking offer.
|
Disclaimer
Every care has been taken in compiling the contents of this
web site. All information about Oceana Cyprus Holidays has
been provided and reproduced in good faith. We will not be
held liable for any errors, omissions, misunderstandings or
claims arising from their advertisements or any arrangement
or booking made.
All bookings
that are made via or direct through Oceana Cyprus Holidays
and any matters arising from them are subject to the Law of
Cyprus and to the exclusive jurisdiction law courts of the
Republic of Cyprus.
|
