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OWNERS
TERMS AND
CONDITIONS
GENERAL
We kindly
ask you to read carefully the following Terms and Conditions
in order to avoid any misunderstandings and to preserve your
rights, so please read them carefully. Our company reserves
the right, at its discretion to change, update or remove any
part of these Terms and Conditions during its review period.
Oceana
Cyprus Holidays takes no responsibility for any
claims what so ever for guests staying at owners villas.
It is the
property owners who must ensure that all Cypriot licenses
are in place and up to date and by agreeing to our terms and
conditions promise that this has been adhered to.
When an offer of confirmation
is sent to an owner for the price quoted by Oceana
Holidays please note this is the final sum to be paid out
and no negotiation of any further credits can be entered
into once the booking has been accepted. This is the full
and final settlement to be paid to the owner after the
departure of the guest and no further correspondence on the
pay out settlement figure can be entered in to.
PAYMENTS
If any
payments for outstanding maintenance, invoices and/or
service charges from their clients it will be deducted from
any rental income received by us and the balance will be
credited to the clients account accordingly.
Payment
for rentals to owners of the villas will be made
within 10 days of the departure of the guest as per the
offer letter sent prior to accepting the booking - NB Please
note these are our terms and conditions.
Villa Referral Paid Commissions
If your
villa is full and you wish to refer a holiday maker
to our website
www.oceanacyprusholidays.com and we secure a booking
as the result of your actions then we pay out the
following commission once the final deposit has been
paid:-
A set 50 euros per week to a third
party for a referral that is booked in the Spring /
Summer months April - Sept inclusive and 25 euros per
week for the Winter/ Autumn months Oct - March inc.
Apartments and townhouses are 50% less.
Please
advise me of any names of referrals you are sending to
us so that we can make a note of any secured bookings in
order to pay out your commission.
Bounced
payments
Please be
advised any
cheques or payments made
via World pay that bounce on the company will incur a charge
of 50 Euros. This is an administration fee for re-presenting
the payment, inconvenience and to cover the banks costs on
this default. This includes
cheques / credits which
are paid into the company account via World pay, Cyprus or
Barclays in the UK for payment of the forthcoming holiday.
DESCRIPTIONS ON THE WEBSITE AND PRICES/AIR CONDITIONING
It is the
owners of the properties sole responsibility
to check on the description of their
property on the Oceana website and also on
the agreements for the use of the air
conditioning which is included. Any errors
or changes on the owners properties must be
pointed out and will be corrected.
Including any items listed but in fact are
not on the premises and descriptions that
are inaccurate! We must be advised
immediately.
No further
correspondence can be entered into as this is
the sole responsibility of the owners and by
accepting the booking the terms and conditions
have been noted and agreed upon.
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CONDITION OF RENTAL PROPERTY ON DEPARTURE DAY
If we find a
villa to be particularly dirty upon departure resulting
in the fact that more time has to be spent to clean and
turn it around -- Photographs will be taken and a
minimum of £50 will be charged
depending on the extent of the condition of the
property. Please therefore ensure your guests are asked
to remove
all rubbish and place in the bins
provided before you leave the premises. Each various
property is allocated a standard cleaning time and
anything over and above an extra one hour will be
charged accordingly to your account together
with supported photographic evidence as proof of our overtime claim.
This also
applies to the BBQ. Please make sure
your guests this must be cleaned after use because if not it will be
charged for a fee of £25.
By
accepting the booking form and payment for the holiday you are agreeing
to our terms and conditions and no correspondence may be
entered in to.
RENTAL
PRICES
We reserve
the right to change the property rental prices to fit the
economical climate so they can change at short notice. It
is up to the owners to check the website regularly if their
property is advertised on there to see if any changes affect
them. Unless we hear back from you the prices will reflect
the going rates.
CANCELLATION OF OUR SERVICES
All
cancellations must be submitted to Oceana Cyprus Holidays in writing, either by
e-mail, fax or post by the owner of the property and will
only be effective from the date of receipt by us.
CLEANING
Please note
the check out time of any departure is 10am or
11am sharp, which ever is specified by the
landlord- or we have infact been notified of a later
check out time.
If the maids
are kept waiting to get into the property because the
guests have not left on time and we cannot gain access
then the following fees apply every time!
No charge
for the first 20 minutes -
Thereafter 25 euros per hour and up to maximum time of 2
hours waiting delay. If they still cant get into the
villa the clean is aborted for that day. It then may not
be possible to do the clean before the next guest
especially if there is an arrival same day or within
48hrs as the rosta schedule is done a week in advance
and in our busy summer period is very tightly allocated.
It is
therefore the landlords priority to make sure the guests
leave on time on the day of departure regardless if
there is a same day arrival! As the clean in every case
will be booked in the day of departure at the designated
time unless we have specifically received otherwise
instructions from the landlord.
Lost
Property
Any items
whatsoever left in the property after tenants/guests have
vacated will be kept for 28 days.
If not claimed these will be then handed to the local
charity shops whatever their value as we are unable
to take responsibility and store unclaimed items after this
period. By signing the contract and exchanging monies you
are agreeing to these terms and conditions.
Any items
that are requested to be posted back to overseas home
addresses please note a charge of 25 Euros will be added to
the postage for the packaging and delivery to the main post
office. An email will be sent to the owners of the Lost
property once the item has been posted for immediate payment
to our Company via world pay on the website. Please note the
time limit to which lost property will be held in our care
after vacating one of our properties.
Please
note that by accepting a booking and receiving payment for a
booking you are adhering to these terms and conditions.
Disclaimer
Every care has been taken in compiling the contents of this
web site. All information about Oceana Cyprus Holidays has
been provided and reproduced in good faith. We will not be
held liable for any errors, omissions, misunderstandings or
claims arising from their advertisements or any arrangement
or booking made.
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